Dining Club – Terms & Conditions

1. Introduction

These Terms & Conditions apply to all dining bookings made with the Basingstoke Masonic Dining Club. By submitting a booking, the Lodge, Chapter, or individual booker agrees to these Terms.

Allergies - Please note there can be no guarantee that our meals are free from nuts, milk and other allergens.

2. Booking Requirements

• Bookings must be submitted at least seven (7) days before the dining date.

• Bookings received after the 7‑day deadline are accepted at the Club’s discretion.

• No guarantee of dining availability is offered for late bookings.

• A booking is confirmed once it appears in the Centre diary and acknowledgement has been issued.

3. Contractual Commitment

• A confirmed booking forms a binding contract with the Club.

• The booker agrees to pay for the number of meals and items selected at the time of booking, regardless of the number of diners who attend.

• This includes:
  No‑shows
  Late cancellations
  Guests who attend but do not dine

4. Changes to Numbers

• Final numbers must be confirmed no later than seven (7) days before the dining date.

• Reductions after the 7‑day deadline remain fully chargeable.

• Increases may be accepted subject to availability but are not guaranteed.

5. No‑Shows

• All no‑shows are charged at the full dining rate.

• The Club may invoice Lodges or Chapters directly for repeated or excessive no‑shows.

6. Cancellation Policy

• Cancellations made 7 days or more before the dining date will not incur charges.

• Cancellations made within 7 days of the dining date are charged in full.

• All cancellations must be submitted in writing to the Dining Officer or Centre Secretary.

7. Menu, Pricing & Dietary Requirements

• Menu options and prices may vary depending on supply and seasonal availability.

• Dietary requirements must be submitted at the time of booking.

• The Club will make reasonable efforts to accommodate dietary needs but cannot guarantee availability for late submissions.

8. Conduct & Use of the Centre

• All diners must behave respectfully and in accordance with the standards of the Basingstoke Masonic Centre.

• The Club reserves the right to refuse service or remove individuals whose behaviour is inappropriate or disruptive.

9. Club or Centre Cancellation

If the Club or Centre must cancel a dining event due to operational, safety, or staffing reasons:

• Bookers will be notified as soon as possible.

• No charges will be applied.

• The Club accepts no liability for external costs incurred by Lodges, Chapters, or individuals.

10. Payment Terms

• Payment is due upon invoice.

• Future bookings may be refused if outstanding balances remain unpaid.

• Persistent late payment may be referred to the Centre Treasurer.

11. Disputes

Any dispute relating to dining charges or bookings will be referred to:

1. The Dining Officer

2. The Centre Treasurer

3. The Basingstoke Masonic Hall Management Team (final decision)

12. Amendments

The Club may update these Terms & Conditions at any time. The latest version will apply to all future bookings